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Privacy Policy

Website Privacy Policy

Prolong is committed to maintaining the privacy and security of the personal information of all visitors to our websites. We are also committed to complying with all laws applicable to the collection, use and disclosure of personal information. Please read this privacy policy – it governs our use of your personal information and, by submitting any such information, you are agreeing to its terms.

Privacy Policy Updates

Prolong reserves the right to change this policy at any time, based on the needs of our customers, our business or the evolution of our websites. Please check the date at the bottom of this page to see when the policy was last revised. Use of Prolong websites by our visitors will be subject to the current Privacy Policy.

The Information We Collect

First, we passively collect information that is automatically sent to us by your web browser. This information typically includes your domain name (the website name after the “@” in your e-mail address). It may also contain additional information. The amount of information sent depends on the settings you have on your web browser; please refer to your browser to learn what information it sends.

Second, we may actively obtain website usage information about you by installing a “cookie” on your computer. Cookies are computer-generated, unique identifiers. By providing each user a unique identifier, we can recognize repeat visitors and compile data on how our websites are used. Your computer can be specially configured to reject cookies; please refer to your browser for more information. In the event that we use cookies, our cookies will generate only limited information (as described in this Privacy Policy); they will not, in general, tell us where you go on the Internet.

Third, we may collect personally identifiable information that you submit via online registration forms, mail, e-mail, fax, or phone, or when you contact us at our career section or contact areas of our websites. If you e-mail us, you are voluntarily releasing information to us. In addition, we may have collected similar information from you in the past. By using our websites, you are consenting to our continued use of any such information.

How We Use Information

We use the information we automatically receive from your web browser, and any information that may be generated by cookies, to see which pages you visit within our websites, which website you visited before coming to ours, and which website you visit after you leave. Prolong can then develop statistics that are helpful to understanding how our websites are used, and how we can continue to improve them.

Information obtained from you may be used to generate a welcome email or other communication, notify you of website updates or provide you with services or information in response to your interests or data that you have provided. We may also use your information in order to better understand your needs and how we can improve our websites.

Sharing and Disclosure

We may contract with third parties to maintain and host our websites. We may also partner with other service providers in order to provide fulfillment of information requests or other services. These companies may have access to personal information you submit to our websites, but we contractually require that our partners maintain the confidentiality of your personally identifiable information and limit their ability to re-use or re-disclose it.

We may also use any information you submit to investigate security breaches or cooperate with authorities pursuant to a legal or other matter where we reasonably believe we are required to do so by law, regulation or other government authority. We may also remove all the personally identifiable information and use the rest for historical, statistical or business planning purposes.

We will not sell your information to any other company or organization. However, in the event of a merger, consolidation or other corporate reorganization, we may transfer your personally identifiable information to a successor who is bound by the terms and conditions of this policy.

Changes or Updates to Your Information

Prolong understands that you may wish to change your information or preferences that you have provided to us. If you wish to change any of the information provided to us, you may contact Prolong by sending an email to info@prolongpharma.com for further information.


Prolong and its third-party partners use physical and technical security measures to protect the information you submit at our websites from unauthorized use or access. These measures include limited access to our computer facilities. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its security.

Additional Information

When you submit personal information at one of our websites, it goes to our US based offices. If you are outside of the United States, by submitting personal information to this website, you are consenting to send that information to the United States for the purposes described in this Privacy Policy. If you are outside of the United States, please note that the United States may have different laws concerning the privacy of personal information than your country of residence.

For your convenience, this website contains hyperlinks to other websites outside of Prolong. While Prolong has adopted this Privacy Policy, we can make no promises or guarantees regarding data collection on the hyperlinked pages and websites that are not owned by us. We therefore recommend that you read the privacy policy/statement for each website you visit.